The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Meals!
“Every meal we had at the hotel restaurant was exceptionally tasty, making dining a delightful experience.” view full review
Comfortable Stay!
“Our room was impressively clean and spacious, with a hot shower that provided a perfect way to unwind after a day of exploring.” view full review
Exceptional Assistance!
“The service provided was outstanding; they even arranged transportation and guided us on local attractions, enhancing our trip significantly.” view full review
Lovely Atmosphere!
“The room featured a lovely patio with beautiful views, creating a serene atmosphere to relax and enjoy the scenic surroundings.” view full review
General
No smoking on site
Wi-Fi
No parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Currency exchange
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Hiking
Horseback riding
Cycling
Darts
Aerobics
Fishing
Guest Parking
Shared kitchen
Electric kettle
Services
Paid airport shuttle
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's buffet
Children's play area
Game room
Spa & Leisure
Beach umbrellas
Sun terrace
Garden area
Leisure/ TV room
Sauna
Full body massage
Room features
Air conditioning
Heating
Terrace
Garden furniture
Ironing facilities
Self-catering
Shared kitchen
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
117 Ngoc Uyen BáC Hà LàO Cai,
Bac Ha (Lao Cai),
Vietnam,
Lao Cai
Map view
117 Ngoc Uyen BáC Hà LàO Cai,
Bac Ha (Lao Cai),
Vietnam,
Lao Cai
City landmarks
Dt153
Dinh thu Hoang A Tuong
1.3
km
ĐT153
Bac Ha Temple
840 m
Lung Phin
730 m
Coc Ly
730 m
Can Cau Market
730 m
Hoang Yen Chao Castle
810 m
Hmong King's Palace
1.3
km
360 Viewpoint over rice fields
2.3
km
Hoang Thu Pho Waterfall
3.9
km
rice terraces
4.9
km
Bac Ha Town
Hoang A Tuong's Castle
5.5
km
Nearby
ĐT 153
Vua Meo
440 m
115-117 Ɖ Ngoc Uyen
Ngan Nga Bac Ha
440 m
Television Tower Bac Ha
440 m
Ɖ Tran Bac
Bia Hoi
440 m
Restaurants
Thanh Cong
10 m
P Ngoc Uyen
Thanh Son Restaurant
190 m
25 Vu Van Mot Street Lao Cai Province
Bac Ha Boutique
520 m
Na Co
Reviews and Ratings
Feedback from previous guests about their experience.
46%
liked the hotel and would stay again
5.0/10
Guest rating
Rooms
5.0
Location
6.2
Service
5.0
Dining
5.2
Guest reviews
5.0/10
based on 28 reviews
8.5
8.5/10 based on 207 reviews
Bruce
United States,
December
2024
5.0/10
I booked this hotel expecting a cozy stay, but it was quite the opposite. The atmosphere felt eerie, and although the staff was somewhat accommodating, the room left much to be desired with its unpleasant smell and broken amenities. I wouldn't want to stay here again, especially with so many better options around.
Rooms
5.0
The room smelled damp and the AC was broken, which made for an uncomfortable night. Unfortunately, the beds felt hard, adding to the poor experience.
Service
5.0
The service was okay but felt disorganized, especially with no one available who could assist effectively in English.
Location
6.0
While the hotel is located conveniently near the town center, the overall emptiness of the place felt off-putting.
Dining
5.0
Breakfast was mediocre at best, as it seemed like it was brought in from another restaurant rather than prepared fresh.
Facilities
5.0
The hotel felt cavernous and lacked a welcoming atmosphere. It had some facilities, but they were poorly maintained.
Brian
United States,
December
2024
5.0/10
I mistakenly booked this hotel thinking it was the recommended one, but it turned out to be a confusing experience. The room felt neglected and had a musty smell, with non-functional air conditioning and broken amenities. Although the breakfast was decent, overall I would suggest considering other options in the area for a more pleasant stay.
Rooms
5.0
The room we stayed in had a damp smell and the air conditioning was broken. It felt poorly maintained, with hard beds and signs of neglect.
Service
5.0
Service was lacking; I had to manage with broken amenities and no one at the hotel seemed available to assist with requests.
Location
Dining
5.0
Breakfast was okay, likely sourced from a nearby restaurant, but it wasn't enough to redeem the stay.
Facilities
Joseph
United States,
November
2024
5.2/10
I booked this hotel at the last minute while on my way to Bac Ha for the Sunday market. The price was low, but the experience was far from ideal. The staff was accommodating, but the room was uncomfortable due to a strong unpleasant smell from the toilet. The overall cleanliness and maintenance left a lot to be desired, making this a place I wouldn't choose again.
Rooms
5.0
The room was spacious but had a severe odor issue and seemed poorly maintained.
Service
6.0
The staff were friendly and helped with our luggage, but that hardly made up for the hotel's other shortcomings.
Location
8.0
It's conveniently located for accessing the Bac Ha market, which was a plus.
Dining
5.0
Breakfast was decent, but our order was wrong, which was disappointing.
Facilities
5.0
The hotel seemed neglected, with limited facilities and no elevator access to the rooms.
Penelope
United Kingdom,
October
2024
5.2/10
While the hotel had spacious rooms and some nice views, the overall experience was marred by poor service and a feeling of being overcharged for everything. The dining options were limited and overpriced, contributing to a disappointing stay. It's unfortunate because the natural beauty of the area is stunning, but I left feeling somewhat exploited.
Rooms
6.0
The rooms were spacious but felt a bit outdated with shabby linen. I preferred using my own towel.
Service
5.0
Service was lacking; when requesting assistance, I experienced delays and issues with pricing transparency. The staff seemed more focused on profits than on guest satisfaction.
Location
6.0
The hotel is set in Bac Ha, which is a quieter alternative to Sapa, but the limited options can be a disadvantage.
Dining
5.0
Dining options were available, but everything felt overpriced and there was a lack of variety.
Facilities
5.0
While the hotel had basic facilities, the lack of hot water and the absence of an elevator made my stay less enjoyable.
Zoe
United Kingdom,
October
2024
7.4/10
Rooms
Service
Location
Dining
Facilities
Isabella
United Kingdom,
September
2024
5.4/10
We booked this hotel last minute for a quick stay en route to the Sunday market in Bac Ha. While the price at $25 seemed reasonable, the experience was quite disappointing. The atmosphere was uninviting, and the room was cold with a terrible smell in the toilet, making it hard to sleep. The friendly staff was a plus, but overall, I wouldn’t recommend this place.
Rooms
5.0
The room had a strong, unpleasant smell and was cold at night. The heater was not functioning properly.
Service
6.0
The staff were friendly and helpful with our luggage, but that wasn’t enough to improve our stay.
Location
7.0
The hotel was a decent stopover for the Sunday market in Bac Ha, but not worth it given the other issues.
Dining
Facilities
Helen
United States,
September
2024
5.0/10
Staying at Ngan Nga Hotel was quite a letdown. While I appreciated the spaciousness of the room and the chance to negotiate a decent price, the overall condition of the hotel left much to be desired. The cleanliness issues were hard to ignore, such as the dead cockroaches and stained sheets. Wi-Fi was nearly nonexistent in our room, forcing us to sit uncomfortably in the hallway. The breakfast was tasty but had a mistake with our order. For the same price, I found a much nicer alternative nearby.
Rooms
5.0
The room was spacious but neglected, with stains on the sheets and cockroaches present.
Service
5.0
Service was mediocre, with no housekeeping and issues with breakfast ordering.
Location
5.0
The hotel was a bit isolated, and the neighboring music was disruptive from early morning.
Dining
6.0
Breakfast was tasty, even though there was a mix-up with our order.
Facilities
5.0
Basic facilities were insufficient, with no opportunity for housekeeping without requesting it.
James
United States,
August
2024
5.0/10
Our stay at the hotel was quite disappointing. The place had a rather eerie, deserted feeling, especially since we seemed to be the only guests. The room we were given was in poor condition with various issues, including a strong damp smell and an AC that didn't work. In contrast, breakfast was satisfactory, but overall, it's a hotel that feels neglected and overpriced for what it offers.
Rooms
5.0
The room had a strong damp smell and the AC didn't work, creating an uncomfortable stay.
Service
5.0
Service was lacking since no one seemed to be around to help when we needed assistance.
Location
5.0
The location was somewhat confusing due to similarities with another hotel nearby, but not particularly appealing.
Dining
6.0
Breakfast was satisfactory, though it seemed like they may have sourced it from elsewhere.
Facilities
5.0
The hotel facilities felt neglected with signs of disrepair and lack of cleanliness.
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